Big Bad Wolf
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| About Us Wolf Laboratories Limited is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Wolf Laboratories Limited Colenso House 1 Deans Lane Pocklington York YO42 2PX United Kingdom Phone: 01759 301142 Fax: 01759 301143 Email: sales@wolflabs.co.uk VAT Registration No 630 9368 34 Company Registration No 3011929 |
| Making A Purchase Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the basket. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit/debit card payment (Visa and Mastercard). We are not currently taking orders from outside the UK. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the event that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. Price disclaimer - All prices on this website are subject to change without notice All prices on this web site are subject to change without notice. Whilst we make every effort to provide you with the most accurate, up-to-date information, occasionally one or more items on our web site may be mispriced. In the event of a product being listed at an incorrect price, Wolf Laboratories Limited shall have the right to refuse or cancel any order placed for the product listed at the incorrect price. If the correct price of an item is lower than our stated price, we will charge the lower price and ship you the item. If the correct price of an item is higher than our stated price, we will notify you of the correct price and give you the opportunity to purchase the item at the revised price if you so wish. |
| Shipping And Handling Shipping and handling is charged at £15.00 (shipping is free to Goods In on orders over £100 excluding postage). We are currently only shipping online orders to the UK. |
| Delivery Schedule If the goods cannot be shipped within 3-5 working days, we will contact you with a delivery date. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges Orders will be subject to VAT according to current regulations. |
| Credit Card Security When the order is placed at our website, details of the purchase and the card are encrypted using 128 bit encryption and are sent through to RBS WorldPay. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01759 301142 (International +44 01759 301142) or fax us on 01759 301143 or write to us at Colenso House 1 Deans Lane Pocklington York YO42 2PX United Kingdom |
| Privacy Policy Wolf Laboratories Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm Conditions of Sale Reference 2003 1. The Contract The only terms and conditions of contract between Wolf Laboratories Ltd (`the Seller) and the Purchaser shall be those set out below unless other terms are expressly accepted in writing by an authorised employee of the Seller. 2. Catalogues, Drawings, Sketches (1) All statements (whether written or oral) , descriptions, drawings, sketches, photographs, illustrations, diagrams, or specifications concerning the goods made or given by or on behalf of the Seller before contract, whether in catalogues, brochures, leaflets, price lists or otherwise, are for the purpose of information and guidance only. (2) Where goods are sold by reference to descriptions in catalogue, the goods are sold subject to the tolerances and variations expressed or implied in the catalogue. In that design and sources of supply may change from time to time the Seller shall have the right to supply goods of altered design or from a new source of supply. 3. Prices (1) All goods will be supplied at the price and the VAT rate ruling on the date of despatch. (2) All prices shown in catalogues, leaflets or brochures, are net ex works prices exclusive of Value Added Tax, and are for guidance only.The Seller reserves the right to vary such prices at any time in its discretion. (3) Quotations expressed to be for fixed price remain open for acceptance by the Purchaser within the period stated in the quotation or if no period is stated, within 30 days of the date of the quotation irrespective of when the quotation is received by the Purchaser. (4) Where an order is placed for goods having a total invoiced value (excluding Value Added Tax and any additional transport, insurance, packing and/or additional costs) of less than £50 the Seller reserves the right to make an additional charge of £10. (5) The Seller reserves the right to make an additional charge to cover the cost of necessary specialized packaging used in the despatch of chemicals. 4.Payment (1) Payment by credit or debit card is accepted via RBS Worldpay. (2) The Seller shall be entitled to make an additional charge to cover additional costs arising from variation or delay in delivery occasioned by the Purchasers instructions. 5. Delivery (1) The Seller undertakes to use its reasonable endeavours to deliver by specified delivery dates. However, in all cases delivery dates are estimated only and without commitment by or obligation on the part of the Seller. The Purchaser shall not be entitled to cancel any order or to delay or refuse payment should delivery be made after the specified delivery date. (2) Unless otherwise agreed by the Seller orders for delivery within the United Kingdom will be delivered at the Purchasers cost by whatever means the Seller considers appropriate.The cost of insurance and packaging, if any, will be charged in addition to the price quoted for the goods. (4) The Seller shall be entitled to make delivery of goods or carry out services in instalments and the Purchaser shall be obliged to pay for each instalment in accordancewith the Sellers usual terms. (5) If the Purchaser fails to accept delivery within 14 days of receipt of notice in writing that the goods are ready for delivery the Purchaser shall be liable for all the Sellers storage and other charges and the Seller shall be entitled, without prejudice to its other rights, to resell or otherwise dispose of the goods. (6) Claims for shortages or damage to goods before risk passes, must be made in writing within 14 days of receipt failing which proper delivery shall be conclusively presumed to have been made. (7) Where goods are returned for any reason other than that set out in Clause 6 (1) below the Seller reserves the right to make charge against the Purchaser being the greater of (a) 15%of invoice value towards the costs incurred by the Seller for carriage, inspection, packaging and the like as a result of such return or (b) such sums as the seller may be charged by its suppliers in respect of the return of such goods in the event that the goods constitute non-catalogued items. (8) The Seller reserves the right to designate minimum order quantities and/or minimum handling charges for any products. 6. Conditions, Warranties and Sellers Liability (1) Subject to fair wear and tear, and the due observance of any installation, user, storage, operating or maintenance instructions the Seller undertakes to replace or its option repair free of charge to the Purchaser any goods which the Purchaser can establish are defective by reason of defective workmanship or materials and which are returned to the Seller carriage paid within 12 months of the date of receipt by the Purchaser. (2) No warranty is given that the goods are suitable for any particular or special purposes or for use in connection with any equipment unless expressly given in writing by the Seller. (3) To the fullest extent permitted by law, the Seller hereby excludes liability in tort to the Purchaser or to any third party. The Purchaser hereby represents that it is competent user of the class of goods to be supplied hereunder, that it has satisfied or is able to satisfy itself that the goods are safe to use, and that it will institute a safe system of working for the use of goods. The Purchaser shall indemnify the Seller against any claim by any third party that that third party (or any fourth party on whose behalf the third party is acting) has suffered any loss, damage, personal injury or death by reason of or resulting from any negligence by the Seller or any defect in the design, specification or manufacture of the goods. (4) The Seller shall not in any event be liable for any loss of profit or other financial or consequential loss whenever and however caused or arising in respect of goods supplied by the Seller. Subject to the previous paragraph and Clause (1) above, the Sellers liability for any loss or damage to property whatsoever shall be limited to the payment by the Seller of sum not exceeding £5, 000 or twice the price of the goods in respect of which liability arose, whichever shall be the greater. This limitation of the Sellers liability shall apply whether such damage or loss shall arise from any breach of this contract or from any breach of any condition or warranty implied by law or custom, or from misrepresentation by or the negligence of the Seller, its employees or agents. (5) Contracts for extended warranties are conditional upon the support of manufacturers. If the relevant manufacturer ceases trading, the seller reserves the right to end the extended warranty contract and reimburse the buyer for the remaining warranty period. 7. Purchasers Duty to Take Care (1) The goods, especially chemicals, may be dangerous if not properly used or stored and the appropriate precautions taken. The Purchaser accordingly agrees that it shall take all such steps as are reasonably practicable or usual to eliminate or reduce any risk to health and or safety to which use of the goods may give rise and acknowledges that where the goods are manufactured to a design supplied by the Purchaser, the Seller will not undertake any research as to the risks to health and or safety which may arise from use or storage of the goods. Where the goods are manufactured to a design supplied by the Purchaser, the Purchaser shall comply with all the duties imposed by Section 6 of the Health and Safety at Work etc. Act 1974 on designers and further shall comply with all other duties which may be implied at law on designer and/or manufacturer of the goods. (2) The Purchaser shall indemnify the Seller against any claim, proceedings, costs, loss, damage or liability suffered by the Seller as a result of any failure by the Purchaser , or any other person in control of the goods, to take such steps or ensure compliance with the duties referred to in (1) above. 8. Patents, Designs and Technical Information (1) The Purchaser shall not use or deal with the goods or the Sellers catalogues, brochures, leaflets or lists so as to infringe, interfere with or weaken any rights of the Seller or any manufacturer of the goods under or in respect of any patents, processes, proprietary information, trademarks, registered designs, logos, artwork or copyright for or in connection with the goods. The Seller shall have no liability for the infringement of any rights of any third party arising from the use of the goods in combination with other goods, trademarks or processes not supplied by the Seller. (2) Where goods are manufactured to the design or specification of the Purchaser, the Purchaser warrants that such design or specification does not infringe the rights of any third party. 9. Tooling (1) Tools remain the property of the Seller unless the Purchaser is invoiced for and pays the entire cost of tooling. (2) The use, safekeeping and maintenance of the Purchasers tools which are in the Sellers possession shall be at the Purchasers risk. If, after reasonable notice the Purchaser fails to remove any tools in the Sellers possession the Seller shall be entitled to destroy or otherwise dispose of the tools without payment or compensation to the Purchaser. 10.Passing of Risk and Property (1) The risk in the goods shall pass: (a) Where the Seller undertakes delivery of the goods to the Purchasers premises, at the time of delivery. (b) on orders for delivery outside the United Kingdom on delivery FOB to the port notified hereunder; (c) in all other cases on delivery to a carrier at the Sellers works. (2) The goods shall remain the property of the Seller until the price has been fully paid and the Seller shall be entitled to recover the goods at any time until property has passed. Until property passes the Purchaser shall take all reasonable steps to keep the goods separately identifiable from other property, but shall not be prohibited from using such goods. 11.Termination and Suspension (1) The Seller shall have the right, without prejudice to its other rights, to cancel or suspend the performance of the contract or any part thereof should the Purchaser be in default of any of its obligations under the contract or should there be any amounts due and unpaid by the Purchaser to the Seller whether in respect of the Purchasers obligations under the contract or any other contract. (2) If the Seller is at any time unable to perform its obligations for any circumstances beyond its control (as hereinafter defined) it shall be entitled, on notice to the Purchaser given within reasonable time, either to terminate or suspend the contract or any part of it without incurring any liability whatsoever to the Purchaser. Without limitation, circumstances beyond the Sellers control shall include, war, civil commotion or insurrection, strikes, lockouts or other labour or industrial disputes, legislation whether by statute, regulation, instrument or order, earthquake, fire, flooding, tempest or abnormal weather conditions, breakdown or interruption of or disruption in supplies, plant, machinery or equipment or transport and all other occurrences or circumstances which prevent, hinder or delay the Sellers performance of the contract. 12.Proper Law This contract shall be governed by and construed according to English Law and the Purchaser submits to the jurisdiction of the English Courts. The Materials and Articles in Contact with Food Regulations 1978 The items listed in this catalogue are intended for experimental laboratory use only and are not intended to come into contact with food or drink for human consumption, or for use as drugs for humans or medical devices, unless otherwise clearly stated. Poisons Substances included in the First Schedule of the Poisons Rules under Section 7 of the Poisons Act 1972 are marked S1 . Orders for these substances must be signed by the purchaser who must state his name and address, his trade, business or profession and the purpose for which each of these substances is required. |